Extra Nature Organic Shop

Frequently Asked Questions

Here are answers to some commonly asked questions about Extra Nature Organic online store and our range of natural and organic foods, Herbal Medicines, Medicinal Herbs, Herbal Tea, Organic Spices, Herbal, Supplements, Natural Haircare Products, Skincare Products, Natural Groceries , Natural Detergents and Raw Cosmetic Additives.

We are a natural and organic shop that believes in the fact that nature can heal and wants to change how you shop and consume products for your beauty and wellness. 

Extra Nature Organics Shop sells organic and natural items. 

  • Items includes
  • organic foods
  • Herbal Medicines
  • Medicinal Herbs
  • Herbal Tea
  • Organic Spices
  • Herbal Supplements
  • Natural Haircare Products
  • Skincare Products
  • Natural Groceries
  • Natural Detergents and

Raw Cosmetic Additives that only uses Raw Materials sourced from Nature that are all Vegan/Plant-Based Products.

Extra Nature Organic Shop is a shop name for a private registered company Extra Nature Touch. Extra Nature Touch was formerly registered under the name Extra Nature and Technology in 2019 and with a brand name Extra Nature Care. The the shop was opened in May 2021 and the website Went live in July, 2021.

Yes. We ensure that all the cosmetics products we sell are made from natural ingredients. 

Extra Nature Organic is committed to only offering products that are natural, gentle, organic and yet effective on the skin.

All the skincare and haircare products we sell are free from hash ingredients such as Parabens, Silicones, Artificial Colours, Synthetic Fragrances etc.

Orders can be placed directly via our website www.www.extranaturecare.com and also by phone/WhatsApp +233503172044

You can also walk in to our shop at Pokuase.

We cherish our customers and customer is assured of a friendly welcome and that their purchase will be dispatched promptly and reliably within 24 hours. So you can expect delivery within the same day or the next. 

You’ll be contacted by phone as soon as the dispatch rider set off with your order on the day of delivery to confirm your availability.

We do deliveries to all the 16 Regions. All deliveries within Accra, Tema and Kasoa zones are by dispatch riders at a fee. To the other regions by transport services (VIP, STC and OA bus’)  between 2-5days.

 You’ll be contacted by phone as soon as you place an order and we make the arrangements on the day of delivery to confirm your availability.


 We advice all to provide accurate phone numbers and address and landmark to assist our delivery team to get to you at the easiest and fastest possible time.

Yes we do  at an additional cost.

We at Extra Nature Organic Shop, we pride ourselves in serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Extra Nature Organics Shop is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Extra Nature Organic aims to make shopping super convenient with several payment options to choose from:

Paystack: Pay with your VISA, MasterCard, MTN mobile money, and Airtel-Tigo cash

If you finding difficulties using any of our payment methods, please contact us for assistance.

Paystack is a safe and secure payment gateway. It is PCI DSS (Payment Card Industry Data Security Standard) certified. The highest security certification level. This platform uses a token system that generates public and private keys to secure every payment that goes on through the platform.

If you have any further questions that you’d like to ask feel free to send us an email at extranaturetourch@gmail or by calling/WhatsApp  us on : +233 503 172 044 and we would be happy to help!.

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